Store policy:

Returns and Exchanges:

Returns
We will accept the return of unsatisfactory merchandise for up to 21 days, as long as all tags are still attached, the receipt must be enclosed, and it must be in its original condition and packaging.

Please allow ten (10) business days for your return/exchange to be processed and up to two billing cycles for a refund to appear on your credit card statement.

Please follow the steps below for a return or exchange.
1) Call (510) – 658 – 0203 or email us to obtain a Return Authorization Number (RAN).
We will not accept a return without a RAN
2) Send a package, including your RAN, via a prepaid, insured, traceable method to ensure a save and documented delivery to

Patu Bed & Bath – Returns
1235 Grand Ave
Piedmont, CA, 94610

Exchanges
If you are unsatisfied with the color of an item that is purchased, you may make an exchange within 21 days of the sales date.

Damage/Incorrect Items
In the unlikely event of damaged or incorrect merchandise through shipment, please contact us and we will reimburse you.


Privacy policy:

At Patu Bed & Bath, we are committed to protecting your privacy. We use the information we collect about you to improve the content of our web site, process orders and order confirmations, and to provide a more personalized shopping experience.

For each visitor to our web site, our web server automatically recognizes the IP address only.

We collect the email addresses of those who communicate with u via email, aggregate information on what pages consumers access or visit and information volunteered by the consumer.

Patu Bed & Bath does not sell, trade, or rent your personal information, including email addresses.
If we decide to change our privacy policy, we will post these changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.